FAQ
Frequently Asked Questions
Account Management
How do I create an account?
Click the "Sign Up" button and follow these steps:
- Enter your email address
- Choose a strong password
- Verify your email
- Complete your profile
What are the membership levels?
| Level | Price | Features |
|---|---|---|
| Basic | Free | Basic access, limited features |
| Premium | $9.99/mo | Full access, priority support |
Technical Support
Common Issues
- Password Reset
- Use the "Forgot Password" link
- Check spam folder for reset email
- Contact support if issues persist
- Account Access
- Clear browser cache
- Update your browser
- Disable VPN if using one
Payment & Billing
We accept all major credit cards and PayPal. Subscriptions are automatically renewed unless cancelled.
Refund Policy
- 30-day money-back guarantee
- Pro-rated refunds available
- Contact support for refund requests
Last updated: February 03, 2025